Children are welcome in the salon by appointment only.
Although a majority of children are incredibly well-behaved, our mission is to provide a safe and relaxing experience for our guests and artists. Since we are a large team, we are working on reducing the number of people in the salon, especially on the salon floor. Children are welcome in the salon only if they have a reservation.
Please do not bring anyone to your reservation.
Due to the size of our salon, the pandemic, and our desire to create the best environment possible for our clients and staff, we cannot have guests of guests on the floor or in the reception area. If you have one guest with you they may sit in reception if it’s not busy but if you have multiple people with you they will not be allowed inside BB’S DOMINICAN SALON. The only additional guests allowed on the salon floor are parents accompanying a minor or guests with special needs who have an appointment.
Hair services, payments, questions, concerns, and adjustments are between you and your stylist directly.
BB’S DOMINICAN SALON is a booth rental salon and all stylists are
independent contractors running their own independent businesses in our facility. They simply rent a chair at BB’S DOMINICAN SALON and operate their own independent entities. If you have questions about your hair please contact your stylist directly.
Product return/exchange policy:
If you are not satisfied with products purchased directly through BB’S DOMINICAN SALON. we are happy to swap them out for a product of equal or lesser value as long as they have only been used 1 time and are 99% full. We cannot issue refunds on open products. If the swap out is a higher-priced item, the guest is responsible for make-up the difference. We cannot swap out products less than 90% full and do not issue refunds on products that have been opened/used. If your product is unopened we are happy to issue a return or swap out within 30 days of purchase with the receipt.
Mask Policy:
Masking is optional BB’S DOMINICAN SALON and we respect everyone’s decision to mask or not a mask. Any discrimination of any kind will not be tolerated.
Stylist booking/no-show policies: Please be mindful of your stylist’s booking and no-show policies listed on their artist pages. If their policies are not clearly listed, please ask for their policies before booking a reservation.
Thank you for understanding and respecting our facility.
If you have questions, concerns, or feedback about these policies please e-mail the owner at briandawarren@gmail.com